Terms of service

Terms of Service

Welcome to Bourkies Bakehouse! These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms
By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Orders and Payments
- Order Placement: Orders can be placed online or in-store. Please review your order carefully before finalizing your purchase.
- Payment: All payments must be made at the time of order placement. We accept all cards.
- Pricing: All prices are listed in $AU and are subject to change without notice.

3. Pick-Up Policy
All items are available for pick-up only. Please ensure you collect your order at the designated time and location.
If you are unable to pick up your order, please contact us immediately to make alternative arrangements.

4. Refund and Return Policy
We do not offer refunds or exchanges for change of mind. For more details, please refer to our [Refund Policy](#).

5. Custom Orders
Custom and special orders require advance notice. Please contact us for details on lead times and customization options.
Custom orders are non-refundable unless there is a fault with the product.

6. Allergies and Dietary Restrictions
We strive to accommodate various dietary needs, but cannot guarantee that our products are free from allergens. Please inform us of any allergies or dietary restrictions when placing your order.

7. Intellectual Property
All content on our website, including images, text, and logos, is the property of Bourkies Bakehouse and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability
To the fullest extent permitted by law, Bourkies Bakehouse shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services or products.

9. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services constitutes your acceptance of the revised Terms.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [your jurisdiction].

11. Contact Information
If you have any questions or concerns about these Terms, please contact us at:

Bourkies Bakehouse  
1-3 / 115 High Street, Woodend, VIC 3442 
orders@bourkies.com.au
+61 3 5427 2486

Thank you for choosing Bourkies Bakehouse. We appreciate your business and look forward to serving you!